“Professional Response To Our Enquiry” … Mr & Mrs Moore, Woodthorpe
27 Feb 2013
It’s always a pleasure to hear the great feedback from our happy customers and here are a couple of responses from the ones we received today. “We chose A&G Chem-Dry to clean our Carpets and Upholstery after seeing their advert in the Nottingham Yellow Pages. Seeing that they were members of the Trading Standards “Buy …
Happy New Year! January savings!
31 Dec 2012
Would you like to get more for your money this January? I know – what a daft question – of course you would!! Just click here for details of our fabulous January 3 for 2 offer and then call us to book in YOUR appointment! All the best for 2013 from all the team, …
We wish you a Merry Christmas!
20 Dec 2012
What a busy year it’s been! We can hardly believe that Christmas is here again already and it’s time for us to take a few days break and rest, ready for another busy year ahead. We ‘d like to thank everyone who has used our services this year and we’d like to wish you …
Carpet Cleaning Fit For A Prince!
18 Oct 2012
When Webs Furniture Training in Nottingham heard that their new premises in Beeston were to be officially opened by Royalty … it gave them a dilemna… The final touches to building work had left the new carpets looking a little marked – and with days to go until the official opening ceremony – including a …
“Your technician was outstanding!”….. Mr Westacott, Leicestershire
20 Jun 2012
After having his carpets and a rug cleaned in May, Mr Westacott a new client of ours in Leicestershire had the following to say on his questionnaire which we received in the post this morning …. “We had used another company to have our carpets cleaned before. However, your technician Barry was much better – …
I’m as “proud as punch!”
7 Jun 2012
They do say that pride comes before a fall…. … and if that really is the case, then I’d better prepare my safety net, because I’ve just had a very proud moment! Opening and reading the completed questionnaires, that we receive back from our clients, when the post arrives each day, is one of the …
“You get what you pay for …….”
26 Apr 2012
This well-known phrase came to mind this morning when Rebecca passed me a completed questionnaire from a repeat client who hadn’t used us for a while. In fact so much so, it prompted me to look up the definition of “you get what you pay for” on Google. To read what I found found, click …
What our clients are saying ….
23 Mar 2012
It’s been a while since I’ve shared some Customer Service Questionnaire comments with you – so here’s an update from just a small selection of those we’ve received recently. “I just can’t tell you how delighted I am! Barry is a lovely guy and he worked really hard.” Mrs Blythe, Wollaton “ I really don’t think …
“The technician, Barry, was excellent & informative” …… Mr & Mrs Mellor, Smalley
7 Dec 2011
After having their carpets cleaned by A&G Chem-Dry® in November, Mr & Mrs Mellor were delighted with the work and wrote to us afterwards to say …. We chose A&G Chem-Dry® rather than any other other company because we liked the advert in the Nottingham Yellow Pages and when we rang up and spoke to …
“How COULD you improve on perfection?” …. Mrs Mason of Loughborough
24 Nov 2011
We always strive to offer the very best customer service possible – but nobody’s perfect …. or so we thought! We had a lovely comment from one of our regular clients this morning, Mrs Mason of Loughborough, who, following her recent carpet clean, says she thinks we are!! She said …. I am delighted with …
